Betterfeedback

About Betterfeedback

BetterFeedback is an AI-powered post-purchase survey tool built for Shopify stores, enabling merchants to uncover not just what customers bought, but why they made their purchase. By installing the app, store owners can automatically present conversational, AI-generated surveys on the order confirmation page. The AI follows up with personalized questions, extracts specific reasons and stories behind purchases, and groups responses by theme and sentiment for actionable insights, driving improvements in ads, product listings, and overall customer experience.