Betterfeedback

BetterFeedback is an AI-powered post-purchase survey tool for Shopify stores that conducts dynamic, conversational surveys on order confirmation pages. Instead of static, one-word answers, it uses AI to ask follow-up questions, uncovering the true reasons behind purchases, what convinced customers to buy, and potential objections. Insights are grouped by theme, sentiment, and source, enabling merchants to improve ads, product pages, and customer experience based on real user stories.