Brandwise

About Brandwise

Brandwise is an AI-powered customer support platform designed specifically for ecommerce and direct-to-consumer (DTC) brands. It delivers instant, automated replies and resolutions across email, live chat, and direct messaging channels, while integrating deeply with Shopify to automate order tracking, returns, and refunds. The customizable AI agent helps moderate social media engagement, provides unified inbox management, and ensures on-brand communication, making customer support efficient for ecommerce teams.