Callab AI

Callab AI is an AI voice agent platform designed for enterprise contact centers. It enables organizations to build, deploy, and supervise AI-powered phone agents that integrate seamlessly with existing PBX, SBC, and contact center infrastructure with no migration required. Features include live human supervision of every call, real-time monitoring and takeover, context-aware call routing and escalation, post-call analysis, sentiment scoring, knowledge base referencing, batch calling, and automatic CRM updates—all with robust compliance standards, including HIPAA, SOC2, and GDPR. Callab AI is geared towards businesses seeking to improve operational efficiency, automate call handling, and ensure quality while maintaining a human-in-the-loop for reliability and compliance.