ChatBeacon AI

ChatBeacon AI is an all-in-one customer engagement platform designed for support and sales teams that want to unify generative AI chatbots, live chat with agents, co-browsing, video, and real-time visitor insights. Its AI learns from your website and knowledge base to answer questions in your brand voice, route inquiries, surface products, handle lead capture, and escalate to human support when needed. With integrations like PictureData for Shopify and a chat-originated CRM, ChatBeacon helps resolve inquiries faster, reduce support costs, and deliver seamless omnichannel customer service.