Question 1

What is Chatty?

Accepted Answer

We don’t sell you another chat app.
We help you sell more with AI sales assistant.

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Question 2

How much does Chatty cost?

Accepted Answer

Chatty offers the following pricing tiers: Plus, Pro, Basic, Free.

Question 3

What type of tool is Chatty?

Accepted Answer

Chatty is an AI tool focused on customer-support, live-chat, sales-automation.

Question 4

Who makes Chatty?

Accepted Answer

Chatty is made by Chatty (https://chatty.net/).

Question 5

Who is Chatty best for?

Accepted Answer

Chatty is recommended for:
• Small to medium customer service teams who need to handle routine inquiries 24/7 without adding headcount, especially for after-hours and weekend coverage
• Companies with established internal knowledge bases or FAQ content that want to automate responses to repetitive customer questions
• Organizations willing to invest time in training and customizing their chatbot, as users report positive experiences with filling knowledge gaps and bot configuration

Question 6

When should you avoid Chatty?

Accepted Answer

You should think twice about Chatty if:
• Your customer interactions frequently require complex problem-solving or nuanced human judgment, as the handoff to human agents underperforms compared to other chatbot solutions
• You need immediate dramatic time savings, since only 61% of users report saving 26%+ of their time compared to higher efficiency gains from competing platforms

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