Conveo is an AI-powered research platform designed for enterprise teams to run continuous and ad-hoc customer research across markets, categories, and audiences. It enables organizations to create a living knowledge base by combining ongoing conversation programs, deep-dive studies, and data-driven insights, allowing teams to ask questions, generate instant reports, and deepen their customer understanding. Conveo is ideal for enterprises seeking to make research infrastructure a strategic foundation of their decision-making, reducing duplicated efforts and enhancing collaboration across branding, innovation, and sales.
Klaviyo is acquiring AI startup Agency and bringing its founder, Elias Torres, aboard as chief product officer.
AI-powered interviewers are enabling companies to conduct rich, adaptive conversations with thousands of participants quickly and inexpensively. These systems uncover not just what customers think but why they think it, capturing emotional nuance, real-world behavior, and candid responses—especially on sensitive topics or among hard-to-reach groups. They also compress research timelines from weeks or months to days, making continuous, real-time insight generation feasible. While not a full replacement for human researchers, AI moderation expands where and how qualitative insights can be used, allowing them to inform many more business decisions than before.
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