About Dixa
Dixa is an omnichannel, AI-powered helpdesk and contact center platform designed for high-volume consumer brands. It unifies phone, chat, email, social, and web channels in a single conversation flow and integrates intelligent routing, automation, analytics, and customer management. Dixa includes the Mim AI agent, a customizable chatbot for automation, and offers AI co-pilot tools for human agents. It targets mid-market and enterprise teams seeking to automate and optimize customer service across channels, with predictable per-conversation AI pricing.
Latest News about Dixa
Dixa’s journey: a Q&A with Christian Lohmann
Christian Lohmann is CEO of Dixa, the agentic customer service platform used by 1,000+ ecommerce brands across 42 countries. Before joining Dixa, he spent nearly a decade in M&A and corporate finance at Carnegie Investment Bank, TDC Group, and Danske Bank.
Magnetic Revenue 2023: $31.2M ARR, $228.2K Valuation
Dixa Revenue 2024: $23.4M ARR, $400M Valuation
OmniaBio Revenue 2025: $31.2M ARR, $93.6M Valuation
Neuce Group Revenue 2025: $31.2M ARR, $93.6M Valuation
Neuce Group 2025 revenue: $31.2M ARR. Valuation: $93.6M. Bootstrapped (no outside funding). 206 employees Updated Sep 18, 2025.
Animoto Revenue 2019: $31.2M ARR, $93.6M Valuation
Animoto 2019 revenue: $31.2M ARR. Valuation: $93.6M. Total funding: $30M across 3 rounds. 130K customers, 69 employees Updated Apr 10, 2025.
Resources
Product Website
Visit Dixa's official website for product details and getting started.
Documentation
Comprehensive guides and API documentation for integrating and using Dixa's features.
Blog
Insights and tips on customer service best practices and Dixa updates.
Documentation
Comprehensive guides and resources for effectively using Dixa's features and APIs.