Elastic

Elastic is an omni-channel chatbot and live chat platform designed to help businesses automate customer engagement, support, and lead generation across multiple messaging channels including WhatsApp, Instagram, Facebook, and more. The platform features AI-powered chatbots, live human agent integration, multilingual support, third-party CRM/app integrations, and visual no-code bot building. Elastic serves a variety of industries such as e-commerce, insurance, hospitality, and government, aiming to streamline omnichannel conversations for improved customer relationships.