
Fullview is a customer support tool designed to enhance SaaS and web-based application support teams by combining cobrowsing and session replay capabilities in one platform. Support agents can watch customers' sessions, start live cobrowsing directly from helpdesk tickets, take control to resolve issues, and access full context with console logs and network data—all without downloads or codes. Fullview integrates with Zendesk, Intercom, Salesforce, and HubSpot, includes comprehensive privacy and audit controls, and delivers measurable improvements in handle time and customer satisfaction.
Fullview 2024 revenue: $1.6M ARR (up from $800K in 2023). Total funding: $9.3M across 2 rounds. 16 employees Updated Dec 23, 2024.
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Visit Fullview's official website for product details and getting started.
Insights and tips on customer support best practices and how to leverage Fullview features.