About Gorgias
Gorgias is a customer experience platform designed for ecommerce businesses to streamline support, sales, and engagement across multiple channels. It provides an AI-powered helpdesk, AI agents to automate customer service, and integrations with major ecommerce platforms like Shopify, BigCommerce, Magento, and WooCommerce. Gorgias enables teams to manage all customer conversations within a unified inbox, engage proactively, provide personalized recommendations, and automate support workflows to deliver faster, higher-quality support.
Latest News about Gorgias
Gorgias x Triple Whale for Customer Service Insights | Triple Whale
Introducing the Gorgias x Triple Whale integration, where you can view your high-level CS metrics from Gorgias alongside your most important business metrics. Centralizing your data will save you time, so you can track your total number of tickets, average response time, and average resolution time right in Triple Whale. | Nov 17, 2025
The business value of social media is evolving
Discover how marketing leaders define the business value of social media, the challenges of measuring ROI and strategies to prove impact.
Best AI Customer Service Software for Ecommerce: Top 10 in 2026
Ecommerce brands are fielding more customer questions than ever, while customers grow less tolerant of having to repeat themselves. That gap leaves support
AI Customer Loyalty: How to Increase Retention with AI (2025) - Shopify
Learn how you can leverage AI technology to increase customer loyalty with personalization, shorter response times, improved loyalty programs, and more.
Gorgias Revenue 2024: $72.6M ARR, $42.4M Raised
8 Best AI Agents for Ecommerce 2025: Top Tools Ranked | Triple Whale
Discover the best AI agents for ecommerce: Compare features, pros and cons, and real-world use cases across customer service, pricing, inventory, and more. | Dec 22, 2025
Resources
Product Website
Visit Gorgias's official website for product details and getting started.
Blog
Insights, tips, and case studies related to ecommerce customer support and engagement.
Pricing
Detailed information on Gorgias pricing plans and features included in each tier.