Hume AI

Hume AI provides a comprehensive infrastructure platform for evaluating and improving voice AI systems, focusing on conversational quality beyond transcript accuracy—such as timing, tone, emotional expression, and contextual appropriateness. Its VoiceEQ platform enables targeted testing, stress-testing with real-world data, multidimensional measurement, and continuous feedback to drive better model and agent performance, serving AI developers, product teams, and enterprises deploying or building voice AI. Evaluation and improvement pipelines can be accessed via platform or API, with support for both automated metrics and human ratings.