illumichat

IllumiChat is an AI-powered customer support agent designed for Shopify stores, enabling businesses to automate and scale support across multiple channels such as website, Instagram, Messenger, and SMS. The tool integrates directly with Shopify for native actions like product search, order tracking, and cart updates, and trains on your business's documents and policies to provide branded, accurate responses. With multi-model support (Claude, GPT, Gemini, Grok) and seamless handoff to human agents, IllumiChat is ideal for e-commerce merchants looking to enhance customer support and drive revenue without per-ticket or surprise fees.