
Kapture is an enterprise-grade AI platform that deploys autonomous AI agents to automate customer support, streamline workflows, and deliver faster resolutions across all channels and touchpoints. It combines agent-based automation, AI-powered enterprise search, and intelligent contact center management in a single unified platform, making it ideal for businesses seeking scalable, coordinated, AI-driven customer interaction and workflow automation solutions.
Kapture CX, a verticalized full-stack Agentic AI platform with focus on customer experience automation, today announced the appointment of Sanjay Prasad as Vice President – Sales. Based in Mumbai, he will lead the company’s enterprise sales strategy, with a focus on expanding adoption of Kapture CX’s AgentOS platform across large enterprise customers in BFSI and […]
Before joining Kapture CX, he held leadership roles at IBM, HP, Oracle, Red Hat, LeadSquared and MoEngage, where he led growth strategy across India and the Middle East
The enterprise AI startup plans to invest its recent funding in product development as it targets larger clients in banking, insurance and other regulated sectors while expanding its presence in North America and the Middle East.
Kapture CX today announced the successful closing of its $10 Mn pre-Series B funding round. The round was led by Bajaj Finserv Ventures (BFSV), part of Bajaj Finserv, one of India’s leading AI-driven financial services groups, marking the firm’s first ever investment in the AI landscape. Existing investors Cactus Venture Partners and India Alternatives also […]
AI-powered customer experience platform Kapture CX has raised $10 million in fresh funding led by Bajaj Finserv Ventures, as the profitable SaaS startup accelerates its global expansion strategy and strengthens its AI-driven enterprise customer engagement platform.
Kapture CX, the Bengaluru-based enterprise AI platform, has raised $10 million in a pre-Series B round led by Bajaj Finserv Ventures, marking BFSV’s first AI investment. The agentic AI operating system, already serving 1,000+ enterprises across 18 countries, will use the fresh capital for global expansion, R&D and product innovation while building on its rare milestone of profitable, 4x revenue growth since 2023.
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