Konvo AI

Konvo AI is an AI-powered customer support platform that empowers eCommerce businesses to automate and resolve customer interactions across all channels. Unlike traditional helpdesks, Konvo lets you onboard autonomous AI agents that can manage orders, process cancellations and refunds, recommend products, and handle complex workflows—escalating to humans only when needed. Its multichannel integration works with live chat, email, WhatsApp, Instagram, and existing helpdesk tools like Gorgias or Zendesk, allowing seamless collaboration between AI and human support for a consistent and personalized experience.