Lorikeet

Lorikeet is an AI-powered platform designed to automate and augment customer support operations for SMBs, high-growth companies, and enterprises handling significant ticket volumes. Lorikeet delivers resolutions across channels like chat, email, SMS, and voice, with advanced features including automated routing, analytics tagging, and automated quality assurance. Integrations are available with popular ticketing platforms and CRMs (e.g., Zendesk, Intercom, Hubspot, Salesforce). The solution emphasizes aligned incentives (pay only for successful resolutions), compliance (SOC2, ISO 27001, HIPAA), and offers enterprise-grade security and privacy.