macha

Macha is an AI platform that lets you build and deploy autonomous agents directly from your terminal or through integrations with popular help desk and productivity tools like Zendesk, Freshdesk, Shopify, Slack, and Notion. Aimed at automating customer support and workflow tasks, Macha enables users to describe agent behaviors in plain English, connect APIs or internal tools, and let agents autonomously resolve tickets, run processes, and continuously grade their own performance. It's ideal for teams looking to automate repetitive support operations across their entire software stack.