
Moveworks is an enterprise agentic AI assistant platform that enables employees to instantly find information and automate tasks end-to-end across business applications including ServiceNow, Workday, Slack, Microsoft Teams, and 100+ other integrations. Powered by a proprietary Reasoning Engine that orchestrates multiple LLMs, it autonomously understands, plans, and executes requests across IT, HR, Finance, Sales, and other departments. The platform includes Agent Studio for building custom AI agents via a no-code/low-code interface, an AI Agent Marketplace with 1,000+ pre-built agents, and enterprise-grade security certifications (ISO 27001, SOC 2, FedRAMP, HIPAA, GDPR). Now part of ServiceNow, it is used by over 10% of the Fortune 500 to deflect support tickets, streamline workflows, and boost workforce productivity.
The agent space is fragmenting fast. Twenty platforms separate themselves from demo-ware, shipping real workflows in finance, support, coding, and incident resp
ServiceNow wants to expand its artificial intelligence reach to embrace any vendor’s or application’s AI agents even as it looks to bring AI across every facet of the enterprise.
ServiceNow’s recent acquisitions of Moveworks, Armis, and Veza are boosting the company’s conversational AI, AI security, and AI governance, CEO Bill McDermott said.
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