niia by navan.ai

niia by navan.ai is an AI-powered 24/7 virtual receptionist designed specifically for salons, operating directly on WhatsApp. It enables automated booking, rescheduling, multilingual replies, and appointment reminders, ensuring salons never miss a booking, even outside business hours. Salon owners can view and manage all customer interactions in a unified dashboard, take over conversations as needed, and benefit from significant reductions in no-shows through automated follow-ups.