Nugget

Nugget by Zomato is a conversational AI platform that powers end-to-end customer experience across chat, voice, email, and social channels. With AI agents that resolve queries instantly, understand context, and integrate with brand systems, Nugget helps businesses automate 80%+ of support while maintaining human-level CSAT. From D2C brands to BFSI enterprises, Nugget scales CX with faster resolutions, lower costs, and seamless implementation in just weeks.