Olivya

Olivya is a telecom-native Voice AI agent platform that automates and enhances customer interactions for telecom operators. It handles device upgrades, plan changes, debt collection, outage notifications, customer support, surveys, and more through instant, multilingual voice AI interactions on both inbound and outbound channels. Olivya integrates with existing CRM and telephony systems, supports 75+ languages across 150+ locales, and is especially focused on emerging markets such as Africa, Asia, and Latin America. Telecoms can launch tailored workflows and campaigns, monitor results in real time, and move from AI-assisted to fully autonomous agent deployments as their confidence in the system grows.