OpenCall

OpenCall is an AI-powered platform designed for healthcare practices to automate frontline communication and appointment management. It answers and processes inbound calls and texts 24/7, booking, rescheduling, and canceling appointments directly in a practice’s existing systems (including EHRs, PMS, billing, and more). OpenCall also performs real-time patient intake, insurance verifications, and smart triage, escalating complex issues as needed, all while ensuring HIPAA compliance. It's aimed at healthcare providers seeking to reduce labor costs, eliminate missed calls, and improve operational efficiency without expanding team size.