Risotto is an AI-powered ITSM agent designed to automate internal employee support across organizations. Acting as a conversational AI agent, Risotto can resolve complex IT and service requests, intelligently triage and route tickets, manage access approvals and provisioning, and integrate seamlessly with popular tools like Slack, Jira, Confluence, Notion, Zendesk, and more. It understands conversational context, enables workflow automation with no-code workflows, and reduces manual repetitive support work in IT, HR, Ops, and other departments.
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