About delight.ai
Delight.ai is an autonomous AI agent designed for enterprises to manage and optimize revenue across the entire customer lifecycle, handling customer-facing conversations via voice, chat, SMS, email, and WhatsApp. It proactively drives purchases, upsells, recovers abandoned transactions, and resolves support requests, coordinating across systems and channels without needing to overhaul existing data or systems. Delight.ai is suitable for sectors including retail, travel, healthcare, software, home, and field services—anywhere customer conversations move revenue.
Latest News about delight.ai
Delight.ai Launches Delight Agent MCP for AI Assistant Access to Live Customer Service Data
/PRNewswire/ -- Delight.ai, the industry's first branded AI concierge built for customer experience, announced Delight Agent Model Context Protocol (MCP),...
Legacy CX Platforms Turn to AI-Native Acquisitions as Agent Race Heats Up
The Salesforce Fin acquisition shows legacy CRM platforms are buying AI-native CX capabilities to move fast, says John Kim, CEO of Delight.ai.
Vets Pets Announces Audrey Lysko as Chief Operating Officer
WILSON, N.C., May 7, 2026 /PRNewswire/ -- Vets Pets, a North Carolina-based cooperative network of veterinary hospitals, today announced Audrey Lysko has joined the organization as Chief Operating Officer. In this role, Audrey will partner with the leadership team to advance operational excellence across the network and support the continued growth of
Sendbird Launches Agent Steward to Bring Full Autonomy and Ownership to AI Customer Experiences
Powered by the Delight.ai platform, new Trust OS 2.0 and Voice 2.0 capabilities enable AI systems to autonomously self-correct and engage customers proactively
Introducing The 2026 Delight AI Index: U.S. Consumers Reach a Tipping Point With Autonomous Service and Hold Brands Accountable for Failures
/PRNewswire/ -- Delight.ai, the branded AI concierge powered by Sendbird Inc., today released its first annual 2026 Delight AI Index, a comprehensive study of...
Sendbird, a global artificial intelligence (AI) communication company, announced on the 22nd that it.. - MK
Sendbird, a global artificial intelligence (AI) communication company, announced on the 22nd that it won the "Rising Star Partner of the Year" at the "AWS Partner Summit Seoul 2026" held by Amazon Web..
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