Serval

Serval

AI-native ITSM platform to automate help desk and IT workflows.

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About Serval

Serval is an AI-native IT Service Management (ITSM) platform designed to automate help desk operations, onboarding/offboarding, access management, and workflow automation for enterprises. It features a suite of AI agents for resolving requests, building workflows, managing assets, and automating ticketing, all with strong enterprise controls for security, compliance, and customization. Serval is ideal for IT teams and enterprises seeking to modernize and automate their IT support and operations securely and efficiently.

Latest News about Serval

Computerworld · Aug 31, 2026

Q&A: Serval CEO describes building an ‘AI-native' alternative to ServiceNow

Serval’s IT service management platform can simplify the automation of helpdesk workflows using a natural language interface, says Serval CEO and co-founder Jake Stauch.

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VentureBeat · Aug 20, 2026

Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

An AI-native platform can make the administrative layer itself agentic: continuously finding repetitive work, building the necessary resources across the service stack, exposing generated code for review.

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HRTech Series · Jul 29, 2026

Serval Launches Program to Transform Employees Into Future Founders

Serval, the employee service management company built for the AI era, closed its recruitment for the first cohort of Serval Start. The first-of-its-kind program, built to identify, develop, and back the next generation of artificial intelligence-native founders, secured its first cohort of 12 from over 500 applications.

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Pulse 2.0 · Jun 27, 2026

Warp Raises $60 Million Series B To Build AI-Native Employee Management Platform

Warp announced that it has raised $60 million in Series B funding to accelerate development of its AI-native employee management platform.

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StartupHub.ai · May 19, 2026

Serval's Jake Stauch on AI's IT Overhaul

Serval's Jake Stauch discusses rebuilding IT for the AI age, focusing on AI agents that automate workflows and provide instant, intelligent solutions.

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Resources

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Blog

Insights and updates on ITSM trends, best practices, and Serval features.

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Pricing

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