ServiceNow AI Agents

ServiceNow AI Agents act autonomously to get work done across IT, CRM, Employee Experience, Risk & Security, and App Development. They proactively solve problems, drive exponential productivity, and handle everything from repetitive work to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they execute work across any system in your enterprise, all governed by your policies. Choose from out-of-the-box AI agents or build custom agents with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.