Sierra

Sierra is an AI platform for building, deploying, and managing highly effective autonomous agents across complex customer workflows. It enables developers and customer experience teams to create agents using a mix of composable skills, supports omnichannel deployment (chat, phone, email, SMS), and integrates with internal and external systems for secure, real-time customer actions. Designed for scale, security, and brand alignment, Sierra includes tools for goal-setting, guardrails, simulations, debugging, and no-code agent management.