ChatGenius

ChatGenius is an AI-driven platform that automates Direct Messages (DMs) for businesses across popular channels like Instagram, Facebook, WhatsApp, Telegram, and SMS. It answers customer inquiries in your brand voice, books appointments, captures leads, and escalates conversations to your team when needed. The tool features a RAG-powered knowledge base, persistent memory, multilingual support, content studio, competitor tracking, and deep integrations with CRMs, calendars, and marketing tools. It's designed for SMBs, creators, brands, and agencies seeking efficient customer engagement and appointment setting with advanced automation and customization.