Thamra Group's CARE

CARE is an Arabic-first AI customer support agent built for MENA businesses that handles customer conversations natively in Arabic and English across WhatsApp Business and web chat, 24/7 without human intervention. It is purpose-built for the Gulf region, supporting Arabic dialects (including Khaleeji/Gulf Arabic) rather than relying on translation layers. CARE automates tasks such as appointment booking, order tracking, lead qualification, product inquiries, and returns handling. Setup requires no technical work — businesses share their catalog or knowledge base and Thamra Group handles the integration and launch.