Zaapi

Zaapi is a customer conversation platform designed for businesses that want to manage and automate customer communication across multiple channels like LINE, Facebook, Instagram, and e-commerce platforms. It integrates AI-powered agents for automating replies, offers unified inbox capabilities, social and marketplace review management, automation flows, analytics, and integrations with Shopify, HubSpot, Shopee, and Lazada. Zaapi is suited for small businesses, growing teams, and enterprises looking to streamline support, boost productivity, and scale customer engagement through conversational automation.