Unleash

Unleash is an AI-powered service platform, developed by Zendesk, designed to help organizations deliver faster and higher quality customer resolutions at scale. It offers a unified workspace for customer service, employee service, contact centers, and IT service management, leveraging proactive AI agents and copilots to automate and enhance interactions across all channels. The platform includes reporting and analytics, workforce management, quality assurance, knowledge base integration, and robust security features to support enterprises across industries.