Zoom Virtual Agent
AI-powered conversational agent for instant customer support.
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About Zoom Virtual Agent
Zoom Virtual Agent is an intelligent conversational AI chatbot designed for businesses seeking to deliver faster, more accurate, and highly personalized customer and employee support across multiple digital channels. Leveraging proprietary NLP and machine learning, it resolves issues instantly, integrates with CRM and contact center platforms, provides 24/7 support, and offers customizable workflows and robust analytics. It is especially suited for organizations aiming to elevate omnichannel customer experiences and reduce operational support costs.
Latest News about Zoom Virtual Agent
Zoom's Platform-Agnostic AI Receptionist Reshapes Telephony Competition
Zoom Virtual Agent Receptionist launches as platform-agnostic AI solution, challenging legacy telephony vendors and reshaping enterprise.
Deploy Zoom Virtual Agent Receptionist across any telephony environment
Zoom announced a standalone offering for Zoom Virtual Agent Receptionist, enabling organizations to add an AI-powered front desk to their phone system....
Zoom Expands Virtual Agent With Architect & Performance Suite
New tools let CX teams build AI agents from prompts, measure outcomes and tie pricing to resolved interactions.
AI customer service agents: a 2026 guide for contact center managers
Discover how AI customer service agents are transforming contact centers in 2026. Learn how intelligent automation, natural language understanding, and seamless human handoffs reduce handle time, boost first-contact resolution, and scale support without extra headcount. Explore Zoom Virtual Agent’s enterprise-grade capabilities for secure, omnichannel customer experiences.
AI virtual agent: a 2026 guide for contact center managers
Learn what an AI virtual agent is, how agentic AI improves resolution rates, and how to choose the right solution for your contact center.
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Product Website
Visit Zoom Virtual Agent's official website for product details and getting started.
Documentation
Comprehensive guide and API reference for Zoom Virtual Agent.
Pricing
Information on pricing plans and options for Zoom Virtual Agent.
Documentation
Comprehensive guides and API reference for integrating and using Zoom Virtual Agent.
Documentation
Comprehensive guides and API references for integrating and using Zoom Virtual Agent.