Zoom Virtual Agent

Zoom Virtual Agent is an intelligent conversational AI chatbot designed for businesses seeking to elevate their customer and employee support experiences. Leveraging proprietary NLP and machine learning, it delivers accurate, instant resolutions around the clock across multiple channels (web, mobile, social), lowers operational costs, and reduces human agent workload. The solution integrates with various CRM, chat, and contact center platforms, features low-code setup, robust analytics, seamless handoffs to live agents, and can personalize interactions at scale.