Execute Six-Layer Problem Definition Research11 skills
Run Teresa Torres' complete 6-layer framework to develop a rigorous, evidence-based problem definition grounded in customer voice, market dynamics, behavioral science, and realistic scope.
Product Research Blueprint
Run Deep Product Research Using Six-Layer Framework
smith-hornMay 2026
Execute Teresa Torres' structured 6-layer methodology to develop rigorous, multi-perspective problem definitions grounded in customer reality.
Customer Mental ModelsEcosystem ViewBehavioral DynamicsStatus Quo AttemptsTechnology EnablersFeasible Influence
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What does this do
You have a product hypothesis, but you're not sure if you've deeply understood the problem from all angles. Teams often skip rigorous discovery and jump to solutions, building the wrong thing. You need a systematic way to interrogate your assumptions across customer voice, market dynamics, behavioral barriers, competitive history, technology shifts, and realistic scope—all before committing to a direction.
How It Works
You invoke the skill and choose your research depth (Quick: 5–10 sources per layer, 1–2 days each; Full: 25–40+ sources, 3–5 days each). Claude then guides you through six sequential research layers—each examining the problem through a different lens (customer words, ecosystem, behavior, prior attempts, tech enablers, feasible change). After each layer, you review findings before moving to the next. At the end, Claude synthesizes all six perspectives into a unified problem statement and solution direction grounded in real evidence.
Included Skill Groups
Key Features
Customer Mental Models
Capture what customers say in their own words, vocabulary, and emotional framing—uninterpreted voice of customer
Ecosystem View
Map how other actors (competitors, regulators, ecosystems) interpret and feel the problem from their vantage point
Behavioral Dynamics
Uncover frictions, incentives, habits, and norms blocking change using Fogg's B=MAP, TAM, and diffusion theory
Status Quo Attempts
Research what solutions have been tried and failed, and why—the graveyard of prior attempts often reveals what customers actually need
Technology Enablers
Identify what new capabilities, tools, or platforms make novel solutions possible in this domain
Key Features
Customer Mental Models
Capture what customers say in their own words, vocabulary, and emotional framing—uninterpreted voice of customer
Ecosystem View
Map how other actors (competitors, regulators, ecosystems) interpret and feel the problem from their vantage point
Behavioral Dynamics
Uncover frictions, incentives, habits, and norms blocking change using Fogg's B=MAP, TAM, and diffusion theory
Status Quo Attempts
Research what solutions have been tried and failed, and why—the graveyard of prior attempts often reveals what customers actually need
Technology Enablers
Identify what new capabilities, tools, or platforms make novel solutions possible in this domain
Tools in this Blueprint
About This Blueprint
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- Skills
- 0 workflows, 0 sub-skills, 1 standalone
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