Question 1

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Accepted Answer

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

Build Pipeline Faster with AI Agents: 

Sales Agents
Sales AI
Sales Engagement 
Sales Programs
Buyer Engagement

Accelerate Productivity with Automation:

Sales Data
Sales Analytics
Sales Team Productivity
Revenue Intelligence

Drive Revenue on an Integrated Platform:

Revenue Lifecycle Management and CPQ
Sales Performance Management
Partner Relationship Management

Question 2

How much does Agentforce Sales (formerly Salesforce Sales Cloud) cost?

Accepted Answer

Agentforce Sales (formerly Salesforce Sales Cloud) offers the following pricing tiers: Starter Edition, Professional Edition, Enterprise Edition, Unlimited Edition.

Question 3

What type of tool is Agentforce Sales (formerly Salesforce Sales Cloud)?

Accepted Answer

Agentforce Sales (formerly Salesforce Sales Cloud) is an AI tool focused on pipeline-management, revenue-acceleration, sales-automation, workflow-automation.

Question 4

Who makes Agentforce Sales (formerly Salesforce Sales Cloud)?

Accepted Answer

Agentforce Sales (formerly Salesforce Sales Cloud) is made by Salesforce (https://www.salesforce.com/sales/cloud).

Question 5

Who is Agentforce Sales (formerly Salesforce Sales Cloud) best for?

Accepted Answer

Agentforce Sales (formerly Salesforce Sales Cloud) is recommended for:
• Sales teams that need help prioritizing prospects and automating email outreach - excels at lead scoring (89% positive) and drafting cold outreach sequences
• Organizations already using Salesforce CRM who want seamless activity logging and deal risk management without switching platforms
• Mid-to-large sales teams looking for moderate time savings (46% save 26%+ time) with solid ROI, especially for standardizing follow-up processes

Question 6

When should you avoid Agentforce Sales (formerly Salesforce Sales Cloud)?

Accepted Answer

You should think twice about Agentforce Sales (formerly Salesforce Sales Cloud) if:
• You need best-in-class lead scoring or follow-up automation - Agentforce lags behind category averages (89% vs 98% for lead scoring, 71% vs 97% for follow-ups)
• Your priority is website chat support or sales coaching features - these areas show significant user dissatisfaction (33% negative feedback each) and the AI capabilities are still developing

Agentforce Sales (formerly Salesforce Sales Cloud)

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