

BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support.
The international SaaS Awards program advances BoldDesk to second-round judging in Small Business, AI, Customer Satisfaction, Productivity, and Workflow Automation categories.RESEARCH TRIANGLE PARK, N.C., June 23, 2026 (GLOBE NEWSWIRE) -- Syncfusion®, Inc., the enterprise technology provider of choice, today announced that BoldDesk, its customer support and help desk software, has been shortlisted in five categories at The 2026 SaaS Awards—Best SaaS Product for Small Business/SMEs, Best AI-Power
G2 recognitions, product updates, and double-digit review growth reflect rising demand for Bold BI, BoldDesk, Bold Reports, and BoldSign...
Visit BoldDesk's official website for product details and getting started.