
LiveAgent is an all-in-one customer service platform that combines AI-powered agents and automation tools to help businesses manage customer inquiries across multiple channels. It offers features such as AI chatbots for 24/7 support, auto-responses, ticketing, live chat, social media integration, call center management, and a self-service knowledge base. Designed for companies seeking to streamline and optimize their customer support operations, LiveAgent improves response speed, ticket resolution, and overall customer satisfaction with omnichannel support capabilities.
I tested the 10 best helpdesk software for tech startups in 2026. My list includes the big players and niche platforms like Fin, Hiver, Zendesk, and more.
Liveagent 2023 revenue: $20M ARR (up from $3.6M in 2020). Valuation: $10.8M. Bootstrapped (no outside funding) Updated Apr 10, 2025.
Evaluate the top LiveChat alternatives to find what aligns best with your business needs in the coming years.
Visit LiveAgent's official website for product details and getting started.
Comprehensive guides and API references for integrating and using LiveAgent.
Insights, tips, and best practices for improving customer support and using LiveAgent effectively.
Detailed pricing plans and features comparison for LiveAgent's customer support solutions.