chatlyn

Chatlyn is an AI-powered hotel guest communication platform that unifies messaging channels like WhatsApp, Instagram, Booking.com, email, and webchat into a single inbox for hospitality teams. It features an AI chatbot trained on custom hotel documents (supporting 100+ languages), automated guest journey messaging triggered by PMS integrations, and direct handoff to staff when needed for complex inquiries. It is designed to streamline guest interactions, drive upselling opportunities, and automate repetitive guest communication tasks for hotels, from boutique to large luxury brands.