Five9 Intelligent Cloud Contact Center Platform

Five9 Intelligent Cloud Contact Center Platform

Cloud-based contact center platform with AI, CRM, & workforce tools.

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https://www.five9.com/products/pricing
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About Five9 Intelligent Cloud Contact Center Platform

Five9 Intelligent Cloud Contact Center Platform is a robust, flexible solution designed for organizations seeking advanced customer engagement across digital and voice channels. It offers bundled and customizable packages with features such as AI-powered virtual agents, live transcription, analytics, integration with major CRMs and unified communication platforms, and workforce optimization tools. It is ideal for businesses of all sizes looking to modernize and streamline their contact center operations while ensuring scalability, security, and 24/7 support.

Pricing Plans
Digital
$119/seat/mo
Core
$159/seat/mo
Plus
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Enterprise
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Latest News about Five9 Intelligent Cloud Contact Center Platform

G2 Learning Hub · Aug 03, 2026

My Evaluation of the 6 Best Contact Center Workforce Software

I evaluated 20+ tools to find the 6 best contact center workforce software, based on G2 reviews for accurate forecasting and agent performance insights.

Positive
G2 Learning Hub · Jul 06, 2026

8 Best Contact Center Software Solutions I Found (2026)

I reviewed 20+ tools to find the 8 best contact center software platforms for 2026, including Salesforce, Aircall, and Genesys Cloud CX, using G2 insights.

Positive
G2 Learning Hub · Jun 26, 2026

Dial Smarter With My 7 Best Auto Dialer Software Picks

I evaluated 20+ tools using G2 Data to finalize the 7 best auto dialer software. These are Nooks, Orum, Close, Talkdesk, Genesys Cloud CX, JustCall, Five9.

Positive
CMSWire · Jun 23, 2026

Five9 Debuts Agentic Voice AI Agents for Contact Centers

The new release targets enterprises looking to replace scripted bots and legacy IVR systems with agentic self-service.

Positive
MarketBeat · Apr 30, 2026

Five9 Q1 Earnings Call Highlights

Five9 (NASDAQ:FIVN) reported first-quarter 2026 results that management said showed an “encouraging start to the year,” highlighted by accelerating subscription revenue growth and results that came in above the high end of guidance ranges. On the company’s earnings call, CEO Amit Mathradas—who noted

Positive
CMSWire · Apr 06, 2026

Five9 Appoints Jay Lee as Chief Marketing & Growth Officer

The new role unifies marketing, revenue strategy and operations under one executive.

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Resources

Product Website

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Blog

Insights and updates about customer engagement trends and best practices for contact centers.

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