Forwrd

Forwrd (Pendo Predict) is an AI-powered churn prediction and revenue expansion platform designed for SaaS and subscription businesses. It analyzes CRM and product usage data to identify at-risk customers, forecast churn, and recommend next-best actions. The tool integrates directly with Salesforce, Slack, and other analytics providers, delivering automated, actionable recommendations to customer success, sales, and product teams. Ideal for organizations seeking to proactively reduce churn, drive upsell revenue, and streamline customer engagement workflows.