Keatext

Keatext is an AI-powered customer feedback analysis platform designed for businesses seeking to optimize customer experience, retention, and engagement by transforming unstructured feedback (from reviews, surveys, and support tickets) into actionable insights. It provides a unified view of feedback across multiple channels, helps pinpoint churn-driving issues, and delivers AI-driven recommendations to improve products, services, and customer satisfaction. Ideal for CX managers, product teams, and marketing professionals aiming to make data-driven decisions and drive measurable business impact.