About Lang.ai
Lang AI, now part of Capacity, provides conversation intelligence technology that identifies and unlocks actionable insights from customer interactions. As part of the Capacity platform, it enables teams to analyze interactions from channels like voice, chat, SMS, and helpdesk data to improve customer experiences and streamline support operations. It features executive-ready dashboards, interaction intelligence, and unified data intelligence, making it highly effective for organizations wishing to gain data-driven understanding and automate customer support processes at scale.
Latest News about Lang.ai
Lang.ai Revenue 2023: $5.7M ARR (Bootstrapped)
Top AI news of the week #48: Advsr AI Spotlight - VatorNews
Advsr AI Spotlight Highlighting notable AI moves at the intersection of strategic operating companies and emerging startups. Big ideas in the works. Strategic Deployments of AI Powerfleet, a provider of artificial intelligence of things SaaS mobile assets, launched Vision 360 Plus, an AI-powered video multi-camera 360° coverage solution designed to enhance operational visibility and driver
Capacity Acquires Lang.ai to Strengthen Agentic AI Analytics Across Customer Support Operations
Capacity has acquired Lang.ai, an artificial intelligence analytics company, expanding its capabilities in agentic AI and customer experience data analysis... Read More
Datadog Report: AI Is Hitting Operational Limits as Companies Rush to Scale - BigDATAwire
Nearly 1 in 20 AI requests fail in production as capacity limits become the primary bottleneck to scaling AI reliably NEW YORK, April 21, 2026 — As AI adoption accelerates, operational […]
Capacity Acquires Lang.ai, Adding Agentic AI Analytics to Its Support Automation Platform
/PRNewswire/ -- Capacity, the AI-powered support automation platform used by more than 20,000 companies, today announced the acquisition of Lang.ai, a San...
ServiceNow Introduces AI Platform to Connect Manufacturing Workflows from Sales to Factory Floor - BigDATAwire
HANNOVER, Germany, April 21, 2026 — ServiceNow has introduced AI-native solutions that connect the manufacturing value chain, from quality and warranty to orders and quoting, on a single platform. The company […]
Resources
Product Website
Visit Lang.ai's official website for product details and getting started.
Documentation
Comprehensive guides and resources for using Lang.ai's conversation intelligence features.
Blog
Insights and updates on conversation intelligence trends and best practices for customer interaction analysis.
Pricing
Details on the pricing structure for Lang.ai's services and features.