Monterey (now Reforge Insight Analytics) is a platform for product teams to aggregate, analyze, and act on customer feedback using AI-driven analytics. It simplifies the extraction of actionable insights from unstructured data like calls, emails, and chats, integrates with tools already used by PM, Engineering, and Design, and enables teams to triage, classify, and route feedback efficiently. Its core audience is product managers, designers, engineers, and broader product teams aiming to improve product/market fit and prioritize impactful features.