Ozoo

Ozoo is an AI-powered platform for BFSI (Banking, Financial Services, and Insurance) companies, specifically lenders, that analyzes voice and chat interactions to provide actionable insights into quality, compliance, and revenue signals. Its suite includes voice analytics, conversation analytics, and post-call analytics, delivering 100% call and chat coverage, automated QA, compliance checks, and operational insights. It is built natively around lending workflows like DPD buckets, EMI recovery, and KYC, supports multilingual analysis (including Hindi, Hinglish, and English), and is designed for high security and regulatory compliance.