Ozoo

Ozoo is an AI-powered conversation analytics platform designed for regulated industries, particularly lending and financial services (BFSI). It analyzes 100% of customer voice and chat interactions to surface quality, compliance, and revenue insights that traditional QA sampling misses. Ozoo offers voice, conversation, and post-call analytics in a unified solution built around lending workflows, with robust compliance (PCI, HIPAA, DPDP readiness) and support for multiple Indian languages.