UpdateAI

UpdateAI is a platform focused on customer success, offering prebuilt and custom AI agents designed to automate and optimize customer retention, engagement, and expansion workflows. The platform caters to customer success, product, revenue, and analytics teams, supporting use cases such as churn reduction, customer journey analysis, and customer engagement insights. Developed by Gainsight, UpdateAI helps businesses streamline account management, increase customer retention, and deliver actionable insights using agentic AI.