About Hiver
Hiver is a comprehensive customer support platform built for teams that want to manage all their customer conversations—across email, live chat, voice, and more—within shared inboxes. It offers AI-powered tools such as automated conversation routing, AI assistants for reply drafting, sentiment analysis, knowledge management, and advanced automation to streamline support workflows. With deep integrations to popular CRMs, email providers, and business tools, Hiver is ideal for customer-facing teams seeking to boost efficiency, collaboration, and customer satisfaction while centralizing operations in Gmail or beyond.
Latest News about Hiver
How Much Did Hiver Raise? Funding & Key Investors | Clay
Discover Hiver's latest funding rounds, key investors, and fundraising details. Learn about the company's financial growth and investment milestones.
10 Best AI Email Assistants for Combating Email Overload (2025) - Shopify Australia
Discover the best AI email assistants to manage your inbox, write smarter emails, and boost productivity. Compare top features, integrations, and pricing.
New study on Customer Support: 80% consumers want better service
Niraj Ranjan, Founder and CEO of Hiver – Interview Series
Niraj Ranjan, founder and CEO of Hiver, is an experienced entrepreneur and technologist who has built his career at the intersection of software engineering, product development, and customer experience. He founded Hiver in 2017 to reimagine customer service software, drawing on his earlier experience co-founding Mobicules, where he scaled the company from a small team […]
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Product Website
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Blog
Insights, tips, and best practices for optimizing customer support with Hiver.