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Mural

4.7(1,398 reviews)

Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed.

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G2 Rating

4.7/ 5.0
1,398 reviews

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AI Analysis by G2· May 2026

Mural is a collaborative platform that allows users to share ideas visually and work together on projects.

Pros

  • Reviewers frequently mention the platform's intuitive setup, broad file compatibility, and the variety of templates available, which make the creation and updating of decision trees much easier.

Cons

  • Users experienced issues with the dashboard becoming cluttered, performance suffering occasionally, and difficulties in managing large files and navigating through advanced features.

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