Platform for building and running voice/chat dialog agents that handle enterprise customer-service calls (bookings, payments, authentication, troubleshooting) for contact centers in hospitality, healthcare, banking, retail.
G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.
Ease of use
100
Quality of support
100
G2 evaluation not yet available
Request this product for a future evaluation.
Skills
Billing and PaymentsBooking and ReservationsAuthentication and Call Routing
Performance claims
Vendor-reported
PolyAI is on track to add just over $7M in incremental revenue
Multimodal AI agents platform: build, test and deploy voice/chat agents in 70+ languages with RAG knowledge bases, external tool calls, multi-agent workflows, testing, analytics, SDKs and telephony.
G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.
Ease of use
87
Quality of support
82
G2 evaluation not yet available
Request this product for a future evaluation.
Skills
Customer Support and Contact Center Call ResolutionInbound Scheduling and Virtual ReceptionOutbound Sales, Lead Qualification and Batch Calling
Performance claims
Vendor-reported
Optimized for sub-second turnaround across speech, reasoning, and voice synthesis
Developer platform (API, SDKs, dashboard) to build, test and deploy phone and web voice AI agents; used by developers and enterprises for support, scheduling and qualification.
G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.
Ease of use
100
Quality of support
83
G2 evaluation not yet available
Request this product for a future evaluation.
Skills
Customer Support Call AutomationLead QualificationAppointment Scheduling