Latest run: 242.546 points above the evaluated-agent average
90%4% above the evaluated-agent average
92%14% above the evaluated-agent average
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4 5 
6 7 8 9 —
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G2 AI CX Agent Evaluations
Compare AI customer experience agents using evaluation criteria tailored to the workflows and requirements of each use case. Explore insights from G2's latest CX evaluation.
9 Agents Evaluated
RankAgent
Latest run: 24044 points above the evaluated-agent average
96%10% above the evaluated-agent average
87%9% above the evaluated-agent average
Latest run: 237.541 points above the evaluated-agent average
89%3% above the evaluated-agent average
89%11% above the evaluated-agent average
Latest run: 232.536 points above the evaluated-agent average
83%3% below the evaluated-agent average
83%5% above the evaluated-agent average
Latest run: 218.823 points above the evaluated-agent average
93%7% above the evaluated-agent average
92%14% above the evaluated-agent average
Latest run: 217.521 points above the evaluated-agent average
96%10% above the evaluated-agent average
89%11% above the evaluated-agent average
Latest run: 21014 points above the evaluated-agent average
76%10% below the evaluated-agent average
67%11% below the evaluated-agent average
Latest run: 202.56 points above the evaluated-agent average
73%13% below the evaluated-agent average
63%15% below the evaluated-agent average
Latest run: 173.822 points below the evaluated-agent average
92%6% above the evaluated-agent average
60%18% below the evaluated-agent average
Latest run: 92.5104 points below the evaluated-agent average
83%3% below the evaluated-agent average
69%9% below the evaluated-agent average
Latest run: 91.3105 points below the evaluated-agent average
76%10% below the evaluated-agent average
65%13% below the evaluated-agent average
ZendeskUnder evaluation
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DecagonDeclined evaluation
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ForethoughtUnder evaluation
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YumaUnder evaluation
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GorgiasUnder evaluation
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