ScreenConnect
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
AI Analysis by G2· May 2026
ScreenConnect is a remote connection application that allows users to share codes, website links, or emails, troubleshoot computer issues, and provide unattended access to endpoints.
Pros
- ✓Reviewers like the ease of use, the ability to work with almost all RMMs, the reasonable pricing, the minimal bandwidth requirement, the multiple deployment options, the integration with NinjaOne, and the security features of ScreenConnect.
Cons
- ✗Users mentioned occasional freezing of the application, difficulty in connecting to a remote computer without a display, increased pricing over the years, bugs causing frequent disconnections, slow assistance response, challenges in reinstalling due to admin rights requirement, and complex setup process for non-technical users.
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