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Product & Design Blueprint

Set Up Metrics and Optimize for Retention

0May 2026

Four skills for metrics dashboards, cohort analysis, onboarding optimization, and customer feedback loops.

What problem does this solve?

Builds your metrics and retention infrastructure using four specialized skills. This phase defines what success looks like, optimizes your funnel for engagement, and establishes feedback loops instead of launching blindly and hoping for retention.

How does it work?

Run these skills to instrument your business for growth. 1. Design a metrics dashboard with North Star Metric and AARRR funnel. 2. Analyze cohorts and design win-back campaigns for retention. 3. Optimize onboarding flows and activation funnels. 4. Build customer feedback framework with NPS/CSAT/CES and RICE prioritization. Skills reference your GTM and marketing strategies. Output: a metrics scorecard, retention playbook, and feedback loop infrastructure that feeds product decisions.

Included Skills

No skills in this group

Key Features

metrics-dashboard-designer

North Star Metric selection with AARRR funnel visualization

retention-optimization-expert

Cohort analysis and win-back campaign framework

onboarding-flow-optimizer

Activation funnel and product tour design

customer-feedback-framework

NPS/CSAT/CES survey design with RICE prioritization

About This Blueprint

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Ishani D.

Account Manager at G2