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My AskAI

4.5(16 reviews)

Cut your support tickets by over 50% overnight, and spend more time on customer success. Add your AI assistant to your website or email inbox and let it respond (trained on all your company’s knowledge, automatically updated) to all the generic questions your team gets, instantly, 24/7, handing over to a human when necessary. Improve your customer retention by giving faster responses, helping users better use and engage with your product. See what users are asking about your product and business so you can build better experiences and documentation. Give your customer success and product teams all your company knowledge where they work, with Slack, Teams and Zapier integrations. Integrates seamlessly with your existing livechat tools or with your emails. Move your focus from customer support to customer success and grow your business.

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G2 Rating

4.5/ 5.0
16 reviews

Blueprints

0

featuring this tool

Pricing

Free Trial
$Custom Pricing
AI Analysis by G2· September 2025

My AskAI is an artificial intelligence customer support software that aims to reduce agent workload and improve support efficiency.

Pros

  • Users like the ease of onboarding, the ability to link knowledge sources, the integration capabilities, and the option to upload PDFs or connect cloud docs for instant question-answering.

Cons

  • Users reported that the product can give suboptimal answers to certain questions, the created snippets sometimes conflict with other information, and setting up integrations and training the bot requires effort, especially for non-tech users.

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